Effective Date: 2025-10-02
These Terms of Service (“Terms”) govern the use of Oneul and its related web/mobile applications (the “Service”) provided by Terrafarm (“Company”).
By accessing or using the Service, you agree to these Terms and to our Privacy Policy.
If you do not agree to these Terms, you may not use the app.
1.1 These Terms constitute a contract between the Company and the user regarding the use of the Service.
1.2 The Company may amend these Terms to the extent permitted by applicable laws.
If amended, the effective date and reasons will be notified in advance within the Service or by email or other reasonable means.
1.3 You have the right not to accept the amended Terms.
If you do not agree before they take effect, you must stop using the Service and may delete your account.
2.1 You must provide accurate and up-to-date information when creating an account, and you are responsible for keeping your account secure (e.g., password management).
2.2 Use by minors (under 14 or as otherwise defined by law) may require consent from a parent or legal guardian.
If lack of consent is confirmed, the Company may take actions such as account restriction or requesting cancellation of payments.
2.3 You may not use the account to infringe others’ rights or for unlawful purposes.
3.1 Auto-Renewal: Paid subscriptions renew automatically.
Unless canceled at least 24 hours before the renewal time, you may be charged for the next billing period.
3.2 Manage/Cancel:
iOS: Manage or cancel in Settings > [Your Name] > Subscriptions.
Android: Manage or cancel in the Google Play app > Profile > Payments & subscriptions > Subscriptions.
3.3 Price/Plan Changes: The Company may change prices or subscription plans.
We will provide prior notice by reasonable means.
Continuing your subscription after the notice date constitutes consent to the change.
3.4 Clear Disclosures: Before purchase, we clearly display key information such as billing period, total amount, and the trial-to-paid transition date.
3.5 Processing: Billing, renewal, cancellation, and refunds follow the respective app store’s policies and systems.
4.1 For users residing in South Korea, an additional consent procedure may be required within 30 days before transitioning from a free trial to a paid plan or from an introductory/discounted price to the standard price.
4.2 iOS (App Store): Apple collects transition consent directly (e.g., via email/push/in-app consent sheet).
If consent is not provided, the transition/renewal may not occur.
4.3 Android (Google Play): Google provides notices and collects consent.
If consent is not provided, the subscription may be canceled.
4.4 Within the Service, we clearly explain these transition procedures and how to cancel.
5.1 iOS: Refunds for purchases/subscriptions made via the App Store follow Apple’s policies.
The Company does not process refunds directly.
Please request refunds through Apple.
5.2 Android: Refunds follow Google Play’s refund policies.
In some cases, Google or our support team may provide guidance.
5.3 Statutory Exceptions: Where applicable consumer laws provide rights of withdrawal or refunds, such laws take precedence.
6.1 Ownership: You retain ownership of text, photos, and other content you upload or generate in the Service (“User Content”).
6.2 License to the Company: You grant the Company a non-exclusive, non-transferable, revocable license to use User Content solely to provide the Service, synchronization/backup, quality improvement, and customer support.
6.3 Visibility: By default, content is private to you and is not disclosed to third parties unless you explicitly choose to share it.
6.4 Unlawful/Inappropriate Content: Content that violates law or these Terms may be restricted or removed without prior notice.
7.1 The Service may use artificial intelligence (AI) to provide automated analyses, summaries, and suggestions.
7.2 AI-generated outputs are for general informational purposes only and do not constitute professional advice (including medical, legal, or financial advice).
For health or mental-health matters and other sensitive issues, consult qualified professionals.
7.3 You are responsible for reviewing AI outputs and making final decisions.
8.1 The following are prohibited:
(a) infringing others’ rights,
(b) distributing illegal/false information,
(c) reverse engineering or unauthorized access/scraping,
(d) actions that impair Service performance,
(e) violating applicable laws or these Terms.
8.2 The Company may take necessary actions for violations, including account restrictions, content removal, and cooperation with law enforcement.
9.1 In accordance with applicable laws, we comply with:
(a) no hidden renewals (clear disclosure of renewals/transitions),
(b) no pre-selected purchase options,
(c) upfront display of total price and key limitations,
(d) no obstruction of cancellation/withdrawal.
9.2 UI/texts that risk violating these rules are subject to correction, and we transparently maintain records of notices and consents.
10.1 For legitimate reasons, the Company may change or suspend all or part of the Service, and will provide prior notice for material changes.
10.2 To the extent permitted by law, the Company is not liable for damages caused by force majeure, including natural disasters, power outages, data center/cloud failures, or third-party service outages.
11.1 The Service is provided “as is” and “as available,” without express or implied warranties to the extent permitted by law.
11.2 To the extent permitted by law, the Company is not liable for indirect, incidental, consequential damages, or data loss.
11.3 Some jurisdictions do not allow certain limitations; where not allowed, the limitations apply to the maximum extent permitted by law.
12.1 Third-party platforms/stores (e.g., Apple, Google) and their terms/policies may apply to your use of the Service.
12.2 For billing, refunds, and subscription management, the respective store policies take precedence.
13.1 These Terms and any disputes arising out of or relating to the Service are governed by the laws of the Republic of Korea.
The Seoul Central District Court shall have exclusive jurisdiction, without prejudice to any mandatory consumer protection laws that may apply.
14.1 The software license for the iOS app binary is governed by Apple’s Standard EULA (or any custom EULA registered in App Store Connect).
14.2 These Terms govern your use of the Service (accounts, content, subscriptions, moderation, etc.).
In case of conflict, the EULA governs the app license, while these Terms govern Service usage.
15.1 We provide details on collection, use, storage, and disposal of personal data in our separate Privacy Policy and comply with applicable laws.
15.2 Privacy Policy: https://oneul.terrafarm.ai/privacy_policy_en.html (changes will be notified within the Service)
Company: Terrafarm
Support: oneul@terrafarm.ai
17.1 If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
17.2 You may not assign your rights or obligations under these Terms.
The Company may transfer related rights and obligations as necessary for business purposes, with notice as required by law.
1. These Terms take effect on 2025-10-02.
2. Prior versions are replaced by these Terms.